When’s A Workman Not A Workman?

Pits n pots have been contacted by a concerned resident who wanted to highlight an issue they had seen with a Kier employee. Kier Stoke are the company formed as a joint venture between Stoke-on-Trent City Council and construction and support services specialist Kier Building Maintenance to take on the repairs to Stoke-on-Trent City Council housing stock in 2008.

I was going shopping on Friday in the north of the city, I went to the pay and display meter to get a ticket, while I was getting some change a Kier workman came out of a pub near the meter on his telephone. He was in his work clothes with the Kier badge on them and saying to the person on the phone that he was still on a job and wouldn’t be able to take the job they were trying to give him. Once the call had finished he went back in to the pub.

Kier Stoke seem to be going through some turbulent times at the moment. Chief Executive John van de Laarshot brought Vanguard, a ‘systems thinking’ consultancy, in to look at ways that the City Council could work smarter and save money. The first place he sent them was in to the housing directorate to look at the contract with Kier and how to provide quicker, better and more cost effective services to council tenants.

A suggestion, if I may be so bold, might be to know where your employees really are when they tell you they are still on the last job you gave them.

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